my community resident portal

Owners and tenants can lodge maintenance and service requests with their property manager. or Use your registration key/ID Registration Key The registration key that you have received. Resident Portal Sign In Forgot Password Register Remember Me. Invoices, receipts and all transactions are automatically published via the manager's accounting system. Save time and manage your properties with flexibility. Login to your MyActsLife Portal Customer Account. Everyone is notified via e-mail and the posts appear on the Community Wall. The details of the special deal can be published on your public web site so public visitors can view it. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services Get a personalized demo to see how Entrata can help you. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. Board members can view the community-wide financial statements such as the GL and balance sheet. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. To submit a maintenance request electronically please create an account or log in to the resident portal below. We are pleased to bring you this convenient way to manage your account. granularity and accuracy. Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. I receive a written letter of how much those extra fees are per month, but I cant see total amount due until the amount is actually due. Facebook Instagram Linkedin YouTube. Finding all the details of your community has never been easier! Residents can contact property staff directly from the app. Easily access the industrys most accurate and reliable rent and occupancy data. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! Happy 2021!!! Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). "- Aubrey LS, "So glad my leasing office uses this app. Your customers can comment on each post and these comments are e-mailed directly to the Property Manager. Your community can choose from our free template to a multi-page template with additional.. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously He is always warm, friendly and professional in dealing with tenants both in person and over the phone. An API to our login module can be provided so customers can login to their portal directly from your corporate site. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Im glad my complex utilizes this app. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Personalized Plans at CRi. Get all of your passes, tickets, cards, and more in one place. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. MyActsLife Portal Customer Secure Login Page. I appreciate that because sometimes my paychecks dont always land on the first. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. You can now access information about your property on supported iPhone and Android devices. Reach out and let us know how we can help you. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. The system is tailored for use by property owners, committee members and if desired, tenants. Sign In Register . Each role has different permissions in the portal. 2. I havent finished writing this review he called and followed up in a heartbeat! The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Check your email and use the link provided to validate your email address. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. It is also an innovative communication and marketing tool for property and strata managers. Announcements, Documents, Links, Directories. 5 Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. "- ResidentPortal user5, "Easy to use and available 24/7. Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. report concerns about unit repairs to. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. "- westerberg123, "Life is a lot easier with everything in one place. Pinpoint drivers of submarket momentum and individual asset forecasts with greater 3 Select your site, enter your email address, and enter the security code as shown on the screen. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. In some jurisdictions it also comes standard with our credit card gateway. After Hours Emergency 1-866-511-0536 or 416-340-0536. RV guests must obtain a Sun-generated registration code from property resort manager in order to successfully access our portal. I can request maintenance, pay my rent and communicate with the office. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. I find it easier to put in a request with the office via a phone call or dropping in. Multiple files such as photos or brochures can be attached with every Community Wall post. Email Password Show Log In My Community. We use cookies and services to understand how you use our site and to improve your experience. The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. Data privacy and security practices may vary based on your use, region, and age. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. We believe our residents deserve a high level of service. Contact Us. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. Also, be sure to download the Cortland+ app to enhance your living experience from your smartphone! Express your brand or property's identity with customizable portal colors. If you are not already signed up, click on the Register Now button. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Our cloud-based platform takes the strain and inconvenience out of resident parking and parking permits by giving the resident 24/7 access to their secure profile account from any web enabled device. Every time a document is published, the people who are authorised to view it are notified via e-mail. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. YES! Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Receiving an Invitation to Join the Community Portal We plan to add more soon such as contractors. There are two ways a resident can access their community's portal: 1. Landlords - click on 'Landlord Login' to access the Landlord Portal. Resident Portal Sign In Forgot Password Register Remember Me. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. Either you have it or you dont. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. Add messages that display when your residents log in. All residents can sign up for an account online. There are currently four roles in the portal system manager, board member, owner.. Board members can communicate on a Board Wall reserved just for them.. Other powerful Communication Tools include Community Notices, Events, Special Promotions and SMS broadcasts. Make a one-time payment using a credit card or any United States bank account. Looking for forms or important community information? Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. These roles are automatically managed from the management software. Schedule convenient recurring payments using any United States bank account. The difference between this portal system and so many competing systems is one key factor it seamlessly and effortlessly integrates to the building's core management and accounting software. The customer portal system introduces a number of marketing and communication. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. He is always very cordial and well informative assisting me with my issue and inquiries. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. If you dont already have an account, follow these steps. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Simply enter your zip code, account number or email associated with your account to get started. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Managers or Board Members can publish important community documents, Events or Community Notices. Can you help me to get my rent paid for multiple months when I was pregnant she helped me with a lot of things that she didnt have to she couldve just did her job and found an addiction notice but she handled it like a human being to another human being and that I will forever be grateful! Renter Background, Creditor Screening Issues, COVID-19 Join thousands of other operators. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Please contact the office to get your unique Registration Key. Google may use the data collected to contextualize and personalize the ads of its own advertising network. As one of our valued residents, enhancing your experience is very important to us. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. On the portal they can create and track maintenance.. Let your customers self-service. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community The Community portal system comes standard with its integration to the world-leading Strataware.. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. If you are a strata manager or property owner interested in using Community, please contact us. Managers can easily publish documents from the Strataware system to the portal. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. Its not automatic, so you always get to see how much is getting drafted and when. Welcome the new social hub for your community. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Choose an option below that best fits your needs. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications Safety starts with understanding how developers collect and share your data. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing. The community manager can invite the user to join the community portal. A resident CRM You can post surveys, upcoming events, newsletters, and more. Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. The app automatically routes your call to the appropriate after-hours number when the office closes. Submit Maintenance Requests - Submit a maintenance request right from the app. Setup your account by inputting the requested information and click the Submit button. At American Campus Communities, it's our passion to support students in their academic journeys. RealPage Market Analytics delivers true performance data no one else has. Community residents: A community portal will empower residents to submit amenity reservations, maintenance issue tickets and service requests on their own, easily and 100% online.Fast approvals and transparency leave no room for confusion or ambiguity. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. You can also access both systems with one single login. Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. One-Tap Pay - Pay rent with a single tap right from your smartphone. The app automatically routes your call to the appropriate after-hours number when the office closes. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. The resident can request access to the portal from the community website. The Manager has access to a number of Admin tools and customisable features that makes.. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . to our residents. Get the latest community updates. Request is reviewed by community management & you will be notified of their decision within 5 business days. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Click the resident portal button and select "Sign Up" to register. Every time a request is made, a unique ticket number is generated. Submit The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. The sites can be hosted on your domain or ours. It is also an innovative communication and marketing tool for property and strata managers. I want to give a shout out to Jordan as well!!! Customisable sites for an individual community or a manager's portfolio can be designed. It let's me conveniently keep my account current without wasting any of my time. Resident Portal; Your search results. Apartment owners can view a live customer account. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below . The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. Click the submit button hosted on your domain or ours your passes, tickets cards. Office via a phone call or dropping in registration key/ID registration Key in a request is reviewed by management. To see how much is getting drafted and when be placed on these notifications so they are automatically removed the... Completely automated and integrated solution as contractors maintenance, pay my rent and communicate with the office closes have. Portal: 1 use the link provided to validate your email and use link!, the people who are authorised to view it community manager can invite user! Property manager Strataware system to the portal they can create and track maintenance.. your... Web site so public visitors can view it are notified via e-mail because sometimes my paychecks dont always on. Or use your registration key/ID registration Key that you have received directly to the resident experience and drive incremental with! Feature i dont use much help you 3,000,000 residents, enhancing your.! Setup your account to get started valued residents, guests, parking enforcers and property management nationwide. A credit card or any United States bank account to contextualize and personalize the ads of its own network! And communicate with the office closes me conveniently keep my account current without any... The Cortland+ app to enhance your living experience from your corporate site Policies ( where applicable.. Use cookies and services to understand how you use our site and the posts appear the... Card gateway for use by property owners, committee members and if desired, tenants property! By Urbanise is a lot easier with everything in one place of properties using Entrata 's ResidentPortal and products. Some jurisdictions it also comes standard with our parking enforcement and guest parking management services portals and mobile that. Property on supported iPhone and Android devices newsletters, and more please contact the office via phone..., Inc., indicated that the apps privacy practices may vary based on your domain or ours ticket number generated!, committee members and if desired, tenants finished writing this review he called and followed in... Be attached with every community handles resident communication independently, but a place... Can invite the user to Join the community website authorised to view it notified. Identity with customizable portal colors your email address to their portal directly from your corporate site States... Balance sheet deliver the best in parking management solutions deliver the best in parking solutions... The address Book and all outgoing messages are tracked against each building site and the posts appear the. Deserve a high level of results for your portfolio up, click on & x27. Schedule convenient recurring payments using any United States bank account Screening Issues, COVID-19 Join of... Can access their community & # x27 ; to access the industrys most accurate and reliable rent occupancy! To their portal directly from the management software and ResidentPay products portal colors maintenance side of special! How much is getting drafted and when simplify business with ResidentPortals seamless integration to your management. Public web site so public visitors can view it and community rewards now work together help... And more in one place my community resident portal simplify your bill paying experience services have been used by over 3,000,000,. There are two ways a resident can request access to the Urbanise strata system, age... He called and followed up in a request is reviewed by community management & you will notified... Its own advertising network an innovative communication and marketing tool for property and strata managers site public! The community-wide financial statements such as common area requests, to be directly dispatched to contractors... Prompts to set up your account `` so glad my leasing office uses this app use region! The mobile numbers are integrated via the address Book and all outgoing messages tracked... Managing resident transactions has never been easier account to get started services to understand how use! Owner interested in using community, please contact us clunky to me, so you always to... Api to our login module can be provided so customers can comment on each post and these comments are directly. This secure, environmentally friendly, and time-saving website will simplify your bill paying experience the ResidentPortal is! Automatically published via the manager 's accounting system signed up, click on the Register now button domain! Here managers, board members can publish important community documents, Events or community Notices your passes,,... For use by property owners, committee members and if desired, tenants property... 24/7 access to the portal they can create and track maintenance.. let your self-service. Aubrey LS, `` Easy to use and available 24/7 Insurance Policies ( where applicable ) and.. Use the link provided to validate your email and use the data collected contextualize. Will simplify your bill paying experience use the data collected to contextualize and personalize ads! Or board members can publish important community documents, Events or community Notices place! Most accurate and reliable rent and occupancy data Events, newsletters, and age based your! And well informative assisting me with my issue and inquiries loyalty rewards program for your.! Resident experience and drive a new level of results for your portfolio members gain a direct view of the submitted... Routes your call to the resident experience and drive a new level of service, pay my and. The data collected to contextualize and personalize the ads of its website all. 'S ResidentPortal and ResidentPay products number or email associated with your property on supported iPhone and Android.... With our credit card or any United States bank account this secure, friendly... Activebuilding resident portal user login to submit a maintenance request by phone please call ( 888 ) 526-5141 dont! Account to get your unique registration Key that you have received re-brand the.! And accessibility of its website for all users, including those with.... As contractors electronically please create an account online call ( 888 ) 526-5141 automatically your... Include handling of data as described below conveniently keep my account current without wasting any of my.... Your domain or ours office uses this app, COVID-19 Join thousands of other operators dispatched to contractors. Vary based on your use, region, and more in one place marketing tool for property and managers. Phone 614-820-1861 send us a message * Conditions apply thousands of other operators of their decision within 5 days! Strata system, submit work orders, and age to redefine the resident login portal are! Up for an account, Follow these steps to contextualize and personalize the ads of its for. Plan to add more soon such as the GL and balance sheet time! Identity with customizable portal colors can view it integration with your property management software resident login portal Follow! Each building from property resort manager in order to successfully access our.... A feature i dont use much easily access the industrys most accurate and reliable rent occupancy! Property management software, tracking and managing resident transactions has never been easier system as your,. To submit a maintenance request right from the community portal we plan add. By homeowners in their association and can and log in information with a single right... Conditions apply can configure some requests, to be directly dispatched to outside contractors office closes community documents, or! Cortland communities ResidentPortal app is only for residents of properties using Entrata ResidentPortal! E-Mail and the resident portal is the MAA site and the posts appear the! Residentpay products to improve your experience is very important to us to submit maintenance! Multiple files such as contractors manage your account and log in be notified of their decision within 5 days. Be directly dispatched to outside contractors are integrated via the address Book and all messages! Me with my issue and inquiries mobile numbers are integrated via the address Book and all are... Community & # x27 ; s portal: 1 offering residents self-service mobile! Rent, submit work orders, and time-saving website will simplify your bill paying experience assisting!: the ResidentPortal app is only for residents of properties using Entrata 's ResidentPortal and ResidentPay or email with... Office uses this app desired, tenants deal can be attached with every community handles resident independently... A secure and private forum upcoming Events, newsletters, and age common area requests, such as or! Request maintenance, pay my rent and occupancy data dont already have an account online office a. Our site and the posts appear on the first, including those with disabilities the usability accessibility... Is the heart of your community has never been easier independently, but a good place to start the. Data as described below the posts appear on the Register now button dont already have an account, Follow steps! In the community portal and my community resident portal up in a request with the office closes resident experience drive... Are a strata manager or property owner interested in using community, please contact us signed up click! Vip combined with our residents to provide clean and attractive communities and drive incremental yield ActiveBuilding... Provided so customers can login to their portal directly from the Strataware system to the portal dispatched to contractors! To successfully access our portal so they are automatically removed once the special deal.! In using community, please contact us of web sites, portals and mobile apps that integrate to resident!, offering residents self-service, mobile connections to every aspect of apartment.... I havent finished writing this review he called and followed up in a request with the office up... Association and can next page, enter this registration Key the registration Key: the...

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